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SUMMARY
Internet professional with a decade of experience at leading technology companies, heading globally-distributed teams, and specializing in product management, business strategy, and information architecture.
• Industries - Ecommerce, Content management, Comparative shopping engines, Advertising, Travel
• Expertise - Software as a Service (SaaS) business model; Web 2.0 including AJAX, DHTML, and User Generated Content (UGC); distributed content through widgets, gadgets, RSS, ads, and social bookmarks
• Technologies - PHP, JavaScript, XHTML, AJAX, DHTML, XML, MySQL, MSSQL, Java, Oracle Database


PROFESSIONAL EXPERIENCE
INDEPENDENT CONSULTANT
• DoubleClick Inc - Coordinated international team to migrate all advertising data for America Online Inc onto internal system. Created project timelines, issues-tracking database, documentation, engineering specs, and contingency plan. Performed data analysis resulting in a comprehensive QA report, streamlined process, and more efficient use of resources.
Created extensive process documentation for eBay’s advertising solution after gathering information from engineering, operations, product, and marketing teams.
• Lifetime Television - Architected and coded site to provide marketing support for Lifetime TV movies. Features include: database-driven blogs; user generated stories and comments; administrator approval of entries; image upload and manipulation; URL and database security. Coded in PHP, XHTML, and Oracle.
• Theorem Inc - Pre-sales and post-sales support for a SaaS data management solution. Created client implementation process, presentations, white papers, and other supporting documents.
• PriceYourSeats.com - Brought an offline sports ticket business to the web. Functionality includes: user generated content; buyer/seller matching and fulfillment; social network and membership services; and search. Coded in PHP, MSSQL, X/HTML, JavaScript, and CSS.
• SmartActivist.org - Created, designed, and coded a database-driven social bookmarking site. Features include: social network and member management, administration, discussion forum, polls, user submitted photos, and an email newsletter. Coded in PHP, MySQL, X/HTML, and JavaScript.
• Families That Thrive - Created and coded family coaching website to work with various third parties including PayPal and IntelliContact, features include Ecommerce, email newsletters, and questionnaire form.
• Information Technology Architects, LLC - Analyzed, recommended, and presented multi-environment tools using market analysis of competitive products. Created mock-ups and implementation strategies, identified risks, and estimated overall timelines.

ACCOONA CORP
Director of Product Management
• Aggressively drove Ecommerce division, generating $150 million in annual revenue.
• Completely overhauled all web properties across distinct acquired businesses, focusing strategy on natural competitive advantages and improving operational efficiencies.
• Implemented Web 2.0 technologies and strategies for six consumer electronics properties and a comparison shopping engine (CSE), including adding communities and interactivity through the use of open source forums, DHTML, AJAX, RSS, and third-party XML feeds.
• Consolidated strategy by gathering requirements, performing industry and competitive analysis, and analyzing site data.
• Increased conversion and unique visitors by boosting natural traffic through search engine optimization (SEO), streamlining search engine marketing (SEM), and optimizing all channels to maximize revenue and margins.

CENDANT / TRIP NETWORK
Business Manager / Product Manager
• Champion and driver of product development, design and workflow for the world’s fourth largest travel website, CheapTickets.com, including online and call center products
• Responsible for business direction of several high margin products representing over $30 million in annual revenue
• Increased the Car Business Vertical’s revenue by 75%, average cost of rental by 30%, and share of overall reservations by 50%
• Improved the enterprise value of Cendant Travel Distributions Services by coordinating with in-house properties (Avis, Budget, etc), travel agents, and other customer-facing groups on product functionality
• Added functionality for merchandising, up-sell, and cross-sell opportunities
• Performed competitive analysis, market research, and industry risks to add long-term value
• Provided analysis and assistance with travel industry technologies, e-commerce fulfillment, and account management to marketing, product, and development teams

DMIND
Global Product Manager
• Brought a 3-tiered Java / XML solution to the enterprise management and web hosting markets
• Initiated and coordinated all aspects of development, support, and service of middleware solution
• Structured, managed, and led teams responsible for Java development, QA, Documentation, and Training
• Managed relationship with international partners, third parties, and strategic clients
• Created processes, release schedule, project phases, priorities, and use cases
• Led team through the product life cycle from requirements analysis and implementation through support
• Gathered client requirements, managed risks, set expectations, and ensured on-time delivery
• Created business requirements and architecture for workflow, versioning, security, presentation, and content management taking advantage of J2EE, EJB, XML, and XSL on a Weblogic and Oracle platform

DOUBLECLICK, INC.
Senior Strategic Engineer, TechSolutions for eMail
• Developed long-term strategies and functionality specifications for a new email solution
• Established relationships with multiple business units to ensure product excellence and success
• Defined roles and responsibilities across the TechSolutions for eMail business unit
• Prioritized product enhancement requirements and timelines for delivery for highly scalable products
• Created and conducted Beta test plan, defined milestones, and exit criteria for product launch
• Designed API workflow to be compatible with clients' email strategy
• Monitored competitive performance and incorporated feedback into each product
• Recruited, trained, and supervised team of Consultants and Sales Engineers
• Built ad hoc supplementary online tools for clients and consultants

Senior Sales / Consulting Engineer, TechSolutions for Publishers
• Provided business and technical analysis to top web sites on their current and future business models, working with clients' technical, sales, and marketing teams
• Presented software as a service (SaaS) model and conducted pre-sales demonstration
• Consulted on advertising strategy and implemented DART for 60 clients, including: Viacom, iVillage, Businessweek, HotJobs, and American Express Travel

IBM
Consultant / IT Specialist, Global Services
• Client-facing consultant and developer
• Created an object oriented front end extending over middleware for a call center environment
• Architected and implemented Java servlets using Enterprise Java Beans connecting network computers to legacy systems
• Led design sessions with client on architecture and flow of call center application
• Proposed, created, and documented architectural changes according to client needs
• Architected the flow of information and built screens to maximize the Customer Service Representatives' efficiency
• Improved efficiency by altering legacy transactions, including Y2K compatibility

EDUCATION

Boston College         5/97
Bachelor of Arts, Computer Science and Bachelor of Arts, Psychology; Concentration, Philosophy

IBM Global Services Institute         6/97 – 9/97
Consultants training, Customer Relationship Management training, Advanced Java Programming, AIX administration, DB2 and CICS introduction